Company roles and responsible entity
Ulmio — Powered by UltriumAI. Ulmio is owned and operated by UltriumAI LLC. Hosting and operations: UltriumAI LLC. UltriumAI LLC is legally separate from Ultrium LLC; no division, brand, DBA or subsidiary relationship is asserted.
Owner-confirmed legal identity: UltriumAI LLC, Virginia Limited Liability Company, United States. Virginia Entity ID: 11865834. Updated business principal office and public operator mailing address, approved by the owner for these drafts: 9413 Hull Street Rd, Ste C2, North Chesterfield, VA 23236-1246, United States. Legal sufficiency for the intended disclosures remains subject to review; owner approval is not a regulatory determination. Public support email, privacy email and telephone remain pending. A postal address does not replace required email and telephone disclosures. Required contact disclosures and consent arrangements must be completed and reviewed before affected policies can become effective; the Children's Privacy Notice remains a draft and public-launch blocker.
Future subscription contracting company and payment recipient: UltriumAI LLC. Intended payment processor: Stripe. No new payment service is activated. External AI processors and infrastructure services are distinct from the legal operator and merchant. Policies remain drafts pending legally sufficient contact information, consent arrangements and legal review.
Electronic channels — pending
Public support email, privacy email and telephone are not yet verified. No form on this page collects reports. Electronic intake, assigned staff and response-time commitments must be established before launch.
General support and parent assistance
General product questions and parent account assistance need a verified support channel. Never send passwords, child PINs or authentication codes.
Privacy requests
Access, deletion, correction and withdrawal requests need identity and parental-authority checks and restricted tracking. These electronic request controls are pending; see Data Rights & Deletion.
Child-safety concerns
A dedicated confidential safety-report intake is pending. Do not post child transcripts or sensitive disclosures publicly. For immediate danger, contact local emergency services rather than waiting for Ulmio.
Billing questions
UltriumAI LLC is the intended future contracting company and payment recipient; Stripe is the intended payment processor. Verified merchant support, payment collection, cancellation and refund workflows remain unapproved.
Security vulnerabilities
A restricted vulnerability-reporting mechanism is pending. Do not publish secrets, exploit instructions or private account records. No 24/7 or response-time promise is made.